Toggle navigation Load unfinished survey Language: English Deutsch English 0% default Caution: JavaScript execution is disabled in your browser or for this website. You may not be able to answer all questions in this survey. Please, verify your browser parameters. Language: Deutsch English Change the language CCN Investitonsstudie 2025 Everyone is talking about the future in customer dialogue. But how far are the competitors? What investments are really on the horizon in the coming year? The answers to these questions are provided by the 12th Contact Center Investment Study. The study participants benefit from a direct classification of their own answers in a comprehensive industry benchmark. All call center decision-makers are now called upon to participate. The survey takes about 5 minutes. Your opinion is needed. Kindly supported by: Next Load unfinished survey ×
