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CCN Investitonsstudie 2025

Everyone is talking about the future in customer dialogue. But how far are the competitors? What investments are really on the horizon in the coming year?

The answers to these questions are provided by the 12th Contact Center Investment Study. The study participants benefit from a direct classification of their own answers in a comprehensive industry benchmark. All call center decision-makers are now called upon to participate. The survey takes about 5 minutes.

Your opinion is needed.


Kindly supported by:

Logo Call Center VerbandCallCenterProfi   Deutscher Dialogmarketing Verbad AI Frontiers Conference